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Upcoming Maintenance

[Scheduled] Optimize product update

  • Webtrends Optimize Application

We will be releasing the next batch of updates into the Optimize application, this time focused on the reporting engine. Downtime should be minimal if at all, and we apologise for inconviences if any are felt during this window. All other services, including test delivery, data collection etc. will operate as normal, and be unaffected during this time


Previous Incidents

[Complete] Optimize Product Update

Began: Ended: Duration:
  • Webtrends Optimize Application

We will be releasing the next batch of updates into the Optimize application, this time focused on the reporting engine. Downtime should be minimal if at all, and we apologise for inconviences if any are felt during this window. All other services, including test delivery, data collection etc. will operate as normal, and be unaffected during this time

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Resolved] Issues updating tag, assets and integrations

Began: Ended: Duration:
  • Webtrends Optimize Application

Following Microsoft's Azure outage last week we are still seeing a small number of users experiencing specific issues relating to updating tags, integrations or using our asset library. Everything else is functioning as expected.

We are monitoring and chasing Microsoft for updates continually and we will always provide the most up to date information on our status page which can be found here.

This is still being investigated by Microsoft, we hope to have a resolution soon

We are seeing things to recovering, we will continue to monitor

We've now resolved the incident. Thanks for your patience.

No further notices from the past 7 days.