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- Webtrends Optimize Application
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We have been informed of an issue for some customers in being unable to save changes in our UI for your all Experiences.
Test delivery and data collection remain unaffected during this time - this is contained to the UI.
The team are taking an urgent look into this, and we will update shortly.
We have seen a noticable improvement in the performance of the UI following partial resolution on our side, but the issue remains open with the team continuing to investigate.
We will update shortly, and apologise for any inconvenience caused.
The platform has been stable for a short while, including both reads and saves.
The Ops team continue to monitor/investigate to ensure this remains the case.
We will post another update shortly.
We've now resolved the incident and the Ops team continue to monitor
Thanks for your patience.
[Resolved] Unable to save changes to experiences
Began: Ended: Duration: -
- Data Collection
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We will be carrying out some essential maintenance to our Optimize application. We apologise for inconviences if any are felt during this window. Test delivery will operate as normal, and be unaffected during this time
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The scheduled maintenance is now underway. We'll keep you updated on our progress.
The maintenance is now complete. Thanks for your patience.
[Complete] Optimize Planned Maintenance
Began: Ended: Duration: - Past notices
- No further notices from the past 7 days.